Damnation, Threadless
By shambie adzhan • Mar 31st, 2008 • Category: It SucksI was eye-ing the t-shirts for a long time already and since they are having a big sale I took the chances to order a whole lot of 13 shirts to my liking {USD $170.50}.
But… it was declined!
The problem is my orders have been reviewed and declined 6 times!! So I wrote a complaint email to them;
Hello there,
I’ve tried placing order, 4 times but all have been declined. It seems the issue here is, billing information but I used correct billing address.
Thank You,
Nor Azliza Adzhan
and the reply was…
Hello Azliza -
We regret to inform you that we no longer accept orders or ship to Terengganu, Kelentan, or Kota Bharu. Over the past year, every single order we have received from those locations have been placed fraudulently with stolen credit cards and has cost our company a great deal in lost income and merchandise. We cannot make any exceptions.
Sincerely,
John
Threadless Customer Service
Thank you for shopping at Threadless.com!
I was disappointed and furious pissed at the same time. I wrote another email to them…
Hello John,
You mean I cannot place order at all unless I use different credit card and address NOT from Terengganu, Kelantan, or Kota Bharu?
Its a discrimination and I felt terribly disappointed.
Well, thanks for your time. {ayat2 merajuk ni la kononnn}
and they replied;
Hello Azliza!
Sorry, we do not ship to Terengganu, Kelentan, or Kota Bharu. We used to, but ran into too many issues with fraud and missing orders. We removed it from our list of countries we ship to.
Another option: You can trying having a friend or family member in a different country order the shirts for you and then forward them to you.
Have a wonderful day!
Carlie
Threadless Customer Service
Thank you for shopping at Threadless.com!
Note the wrong spelling of ‘Kelantan’. They think Terengganu, Kelantan, and Kota Bharu are countries? Ceh!!! What the h**l la dei… And I used my friend’s CC with a Selangor address, guess what!! It was declined too!
Shipping to Malaysia, is not accepted?
If they really DO NOT accept orders from or provide shipping to Malaysia, they should have removed ‘Malaysia’ from the drop down list! So my time is not wasted! Grrr….
p/s: I used the money to spend on other things, like shoes!!!
shambie adzhan is an IT Executive by day an a crafter by night. She loves polka dots, vintage clothing, and has a huge fetish-ness over fabrics. She's secretly longing to be a rockstar but her voice croaks like a frog!
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uikkk~~
boleh plak gitu?
reply jer email tue balik, suh la remove “malaysia” from list if dah tak wat shipping to malaysia
nyusahkan org je~~
kan kan..
itu la yang aku nak tau, SAMADA DORG ACCEPT KE TIDAK ORDER DR MALAYSIA, ATAU TAK TERIMA DARI PANTAI TIMUR SAHAJA!!
grrr, masih beng yang amat la dei!
haha.. kelentan.. sounds so gross.. silap eja ckit trus gross abis.. ahahahaks..
owh ‘KELENTAN’ i know why it sounded gross.. cause it sounded like _____ kan kan?
**im not gonna say it here, tercemar! cukup la dgn all the cursing..huhu
Hubby I design for Threadless and so far our order takde problem (we are in KL). Mungkin diorang tak hantar ke Trengganu & Kelantan je kot.
Nanti I suruh my hubby check for you.
ooooowh do check ok! thanx a bunch!
but the thing is, sy guna CC kawan sy (selangor) pon tak dapek.. guane tu?
hi shambie,
maybe threadless tak accept credit card from malaysia kot, not only kelantan/trengganu.
hubby selalu beli ngan gift cert, tak penah lagi ngan CC. maybe kalau guna CC decline jugak kot.
tapi I dah soh dia email threadless to check, nanti I get back to you.
Ooh, nak tengok the designs your hubby did! Ada tak yg diprint??
alo sian’nya.. terlepas sudah t-shirt2 mentarek.. tahi la org sebelum ni pergi buat fraud.. da satu mesia xleh order..
*tu anakmami nk tolong2, ade kot jalan…*
Wow. Seriously? Hmm. If they totally don’t ship to Malaysia, that sucks big time.
yup… im sure as hell they ship to KUALA LUMPUR ONLY! i hate threadless, i hate them!! i hate them!!
ur comment marked for moderation, maybe cause of the word ’sucks’? haha lame!
Waaahhh…
Shambie was so pissed off..
Tak dpt ku bayangkan.. hahaha..
Opps.. jgn mare..
Tp Ktny penah tgk time Shambie tension / bengang zmn student dolu2.. haaa cmtu ke? Tp kli ni ngn omputih.. hahaha
[...] some cool t-shirts for him… (damn Threadless!!) yeah i’m still pissed, [...]
mu ingat mu top
WTF?
Actually, we also applied to threadless to sell their shirts here in Malaysia - but they said that there were too many cases of copying and fraud from our country, so they were not interested in having a retailer here.
Although I and my siblings have bought over 200 threadless shirts between us over the past few years with no problems - perhaps because we are in KL?
Can’t really blame Threadless. If want to blame anyone, blame our fellow Malaysians who are heavily into fraudulent credit card use, paypal charge backs and rampant theft of designs from all over the world. You only need to walk into sungei wang and you will see some ripped off threadless designs. There’s even a local ‘designer’ selling in Jusco stores who has ripped off the wall deco Threadless bilik designs (and not very well at that).
Fingers crossed Threadless continues shipping to Malaysia at ALL, let alone only excluding a few states.
By the way, if you still want to buy threadless shirts I would be happy to buy them for you and send to you, just email me. Best is to wait for their sale times though..
(incidentally, I’ve stopped buying threadless as I prefer the more unique designs on etsy anyway, and I like using bamboo shirts now and not cotton as they are far FAR more comfortable)
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after i wrote to them, i managed to buy 4 threadless tees. herm but i cant remember exactly when…
so weird, why i cant… before this?
but now, they have announced different pricing… and it cost more for each tee!! frankly speaking, their shipping charges are ridiculous!