You are required to read this Terms & Conditions before making any purchases!

  1. Colors may vary a little due to monitor calibration.
  2. Items availability are based on current stock shown in the product’s description (except for pre-order/advance order/custom order).
  3. All items are new and unused (otherwise stated).
  4. Orders will be canceled if payment is not made within 3 working days.
  5. For Pre-Order/Custom Order – Payments must be made withing 24 hours AFTER receiving confirmed invoice.
  6. Provide us the proof of payment after FULL payment has been made.
  7. Please read the product description carefully and thoroughly.
  8. Please note that measurements are approximate.
  9. We will only accept replacements if only we sent you a wrong item.
  10. We accept refund/returns (except for pre-order/advance order/custom order items) and subject to quality check.
  11. Custom Order and Advance Order require a 50% non-refundable deposit at the time of ordering with the balance due before the goods are shipped.
  12. Pre-Order require full deposit at the time of ordering.
  13. 10% processing fee for ready stock items returned.
  14. We will not be responsible for any damage/loss of the items during delivery.
  15. Shambijoux Enterprise reserves the right to change its terms and conditions without prior notice.