Terms and Conditions

You are required to read this Terms & Conditions before making any purchases!

In the event if there are cases when an order cannot be processed for various reasons. We have reserve the right to refuse or cancel any order for any reason at any time . You may be asked to provide additional verification or information, including but not limited to phone number, address ,credit card, prove of bank in slip and bank transfer slip before we accept the order.

We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur. In the event if there is any errors occur when the price of an items is not displayed correctly on the Site, as such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at out own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have full right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card or bank account charged.

ORDER ACCEPTANCE AND PRICING

You understand that if you have ordered any Pre-Order fabrics or items, your order will be held until those items are in stock. If you would like your order now, you understand you’ll need to place orders for Pre-Order separately.

You understand that item marked as “PDF Pattern / E-Book / Template” is for a PDF sewing pattern, E-Book, or template only, not the actual finished product. You may not claim this pattern / book / template / video as your own or allow others to use it. You will not make copies of this pattern; because this pattern is for personal and/or limited commercial use for one purchaser only.

Information

  1. Colors may vary a little due to monitor calibration.
  2. Please read the product description carefully and thoroughly.
  3. Please note that measurements are approximate.
  4. All items are new and unused (otherwise stated).
  5. Items availability are based on current stock shown in the product’s description (except for pre-order/advance order/custom order/made to order).
  6. Shambijoux Craft and Fabrics reserves the right to change its terms and conditions without prior notice.

Payment

  1. Orders will be automatically canceled if payment is not made within 24 hours.
  2. For Pre-Order/Custom Order – Payments must be made within 24 hours after receiving the confirmed invoice.
  3. Custom Order, Made-To-Order and Advance Order require a 50% non-refundable deposit at the time of ordering with the balance due before the goods are shipped.
  4. Pre-Order require full deposit at the time of ordering.
  5. Group Buy require a certain amount of deposit at the time of ordering.

Delivery and Returns

  1. We will only accept replacement requests. if only we sent you a wrong item.
  2. We accept refund/returns (except for pre-order/advance order/custom order/made-to-order items) and subject to quality check.
  3. 10% processing fee for ready stock items returned.
  4. We will not be responsible for any damage/loss of the items during delivery.
  5. Digital products and gift cards are not eligible for refund/returns.

NEWSLETTER & PRODUCT INFORMATION

User shall at any time agree that Shambijoux Craft and Fabrics may send newsletter regarding the latest news/products/promotions or etc through email and messaging services. We will try very best to provide the best & most accurate information to user, anyhow we cannot guarantee all of the products pictures as shown as accurate as the actual product as there may be vary differ from the resolution of each of every user’s monitor display effect.