Terms and Conditions for Vendors

Are you a pattern maker or craft enthusiast? You can now have an opportunity to expand your business by selling online through us! Whether you’ve already established your brand or are just starting out, our platform provides a headache-free way of growing your business and boosting your sales.

EXPAND YOUR REACH – Join us at Shambijoux and start earning more!

What can I sell?

  • PDF sewing pattern that you designed yourself
  • E-book related to handmade business or crafts
  • Offsite workshop or classes related to arts and crafts
  • Online workshop or classes related to arts and crafts

Do I have to pay for product listing or registration?

No. We do not charge any registration or listing fees whatsoever.

What will I be charged?

We currently have a 20% commission fee for total monthly online sales. You will only be charge on successful sale. We do however reserve the right to review and edit this policy if necessary. All sellers will be informed well in advance should any change to this payment structure be made in future.

Do I need professional images of my products to be accepted?

No. However, we find that the quality of product photos can make or break your business. Clear photography with good lighting tends to generate more sales, while images of products on mannequins or with dark backgrounds do not work very well. We reserve the right to edit the product images or for presentation purpose whenever necessary.

How can I apply to become a vendor?

You can sign up as our vendor here. Registration is made simple so you can start selling as soon as possible!

How do I get paid after making a sale?

Payments are made not later than 15th of next month. So for every order you successfully deliver to your customers, the sales amount will be paid directly into your bank account accordingly, minus the commission fee.

(Please make sure to update your Bank Name & Bank Account Number when setting up an account)

Who takes care of customer service?

Vendors are expected to uphold high standard of customer service on our website to facilitate efficient delivery of products and services. Although we will support you in terms of answering general queries, making courtesy calls to customers and handling some of the complaints, we will not be responsible for matters beyond our control (e.g. misinformation, product defect etc). Vendors are ultimately responsible in making sure customers have a good buying experience.

Terms & Conditions

Please read these Terms and Conditions carefully. These are the general Terms and Conditions governing your access and use of SHAMBIJOUX website and it’s linked sites (collectively “Sites”). If you do not agree with them, you should not proceed any further on the Sites or with registration.

By continuing to use the Sites and/or any of the services shown on the Sites, you agree to be bound by these Terms and Conditions.